Privacy policy

DEMYSOS takes seriously its responsibilities in the processing of personal data and thus ensures protection of the data of its visitors or Customers.

This Privacy Policy informs visitors and their Clients about how it collects, uses and discloses personal data.

DEMYSOS alone is responsible for the processing of personal data that the visitor or Customer transmits during his visits to the website and when creating customer accounts on the website.

If you have any additional questions that are not answered in our Privacy Policy, you can write to us at: 31 rue Georges Thoretton 92230 GENNEVILLIERS



What data does DEMYSOS collect?

The personal data that are collected concerning the visitor or Customer are those:
-which allow the management of orders, quotes, commercial relations, the policy on payments and the fight against fraud;
-Commercial canvassing.
-Transmission to our service providers
-Audit of the accounts of DEMYSOS or the company
-Detection of risky transactions, which in this case causes the payment to be blocked
-Performance by DEMYSOS of its legal and regulatory obligations under national and Community law

It is thus the name and surname, email address, postal address, telephone, IP address, quote and price, bank details without this list being exhaustive. The mandatory data are indicated as such by an explicit mention on the Site.

These data are collected for the following purposes only.

When are the data collected?

Your personal data can be collected in the following cases:
-when creating a customer account on our website;
-when ordering a travel service or requesting a quote;
-via the deposit of cookies while browsing our website;

Who are the recipients of the data?

The recipients of the data are the DEMYSOS staff including the contracting department, the financial department, the shareholders of DEMYSOS, and its advisers.

How are the data made secure?

The sites and software used by DEMYSOS use a secure server to protect the data. DEMYSOS uses strict security procedures for the archiving and use of information provided by the visitor or Customer.

DEMYSOS shall take appropriate measures to maintain an appropriate level of confidentiality and security of personal data, in particular by requiring all subcontractors and co-contractors, in a general way, to implement any and all appropriate technical and organizational measures, in such a way as to continuously secure personal data and provide them the same level of protection as that required by the French and European regulations that apply to it.

Are the data transmitted to third parties?

DEMYSOS may communicate personal data to third parties such as its service providers or business partners for proper performance of the contract.

For how long are the data kept?

They are retained for a duration equal to that of the contractual relations increased by three (3) years, barring any specific legal provisions to the contrary concerning archiving or accounting in particular.

What are the visitor’s or Customer’s rights regarding his personal data?

In accordance with French and European regulations applicable to DEMYSOS regarding personal data, you have the right to access, rectify, oppose, delete, limit and have the right to the portability of personal data as well as the right to give to DEMYSOS instructions regarding the fate of your personal data after your death, by making the request by email oor by post sent to DEMYSOS at the following address: 31 rue Georges Thoretton 92230 GENNEVILLIERS. The Customer may also lodge a complaint with the CNIL in case of infringement of the rights available to him (

You also have the right to oppose receiving commercial canvassing by writing to the following addresses, by email or by post.

Modification of the DEMYSOS Personal Data Protection Policy

In order to improve its Privacy Policy and the protection of personal data, DEMYSOS reserves the right to modify or update this page at any time and without prior notice. The visitor or Customer will then be informed of the changes made during his next visit and led to consult the new provisions.

Articulation of the Policy with the general conditions of sale

This Privacy Policy is an integral part of the General Conditions of Sale of DEMYSOS. It is also considered independently for customers requesting quotes and not having formally accepted the terms and conditions of sale.


The visitor or Customer is informed that, during his visits to the websit, cookies are installed on his Internet browser in the following cases:
-When accepting their deposit on the “cookie banner” provided for this purpose;
-When closing the “cookie banner”;
-When he decides to continue browsing the website.
The information collected by DEMYSOS about him can be used by DEMYSOS to make audience measurements and to propose the best possible navigation experience.

For more information, DEMYSOS invites you to consult the page legal notices ».